Frequently Asked Questions
Everything you need to know about your Gumbies experience.
How do I determine the right size for my footwear?
We recommend checking our detailed size guide available on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to initiate an exchange or a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
Are Gumbies products made from sustainable materials?
Yes, sustainability is at our core. We use recycled rubber, natural jute fibers, and recycled cotton to ensure our footwear is as kind to the planet as it is to your feet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How do I clean and maintain my Gumbies?
Most of our footwear can be gently hand-washed with mild soap and cold water. We recommend air drying them away from direct sunlight to preserve the integrity of the recycled materials.